Site Help


You can send us a message if you are having trouble using

We want to make sure that you get the most out of, so here you can find out which operating systems, browsers and plugin software we support, as well as how we use cookies to operate the site.

We are committed to making sure that our website works with the preferred technologies of the vast majority of our customers. 

We track (anonymously) which browsers, operating systems, and screen resolutions you use, and how these change over time. 

We also maintain awareness of the most commonly used plugin and helper applications. 

We are committed to our site being accessible to blind or partially sighted customers

Operating systems


We support all versions of Microsoft Windows from Windows 95 onwards.

Apple Mac

We fully support OSX and later versions with Safari.


The browsers that currently supports are: 

  • Microsoft Internet Explorer 6 and above (excluding test or 'beta' versions) 
  • Mozilla Firefox 1 and above
  • Google Chrome

If you are using a test or 'beta' version of a browser and encounter problems, please report this to the company that supports the browser so that they may incorporate changes into any subsequent or live versions of the browser.

Screen resolutions

Our site is designed for optimal use at resolution 1024 x 768.

 reviewed 11 January 2013