Privacy Policy

Privacy Statement of

About us

Modern information and communication technologies play a fundamental role in the activities of an organisation like which operates at an international level. We are based in Scotland UK. Our principal activity is to provide public focused information about the NHS 24 service. Protecting your privacy and your personal data is an important aspect of the way we create, organise and implement our activities online and offline.

Our privacy policy covers and its website(s):

NHS 24
Caledonia House
Cardonald Park

Privacy support

If you have any enquiry about our privacy policy, please contact :
Name : Health Information Manager
Address : NHS 24, Caledonia House,  GLASGOW  G51 4EB
Phone : 0141 337 4501

Privacy compliance

Our privacy policy is compliant with the following national instruments :
UK Data Protection Act 1998

We are commited to compliance procedures that attest that our privacy policy respects the above privacy instruments

Purpose, specification and data collection
You can access our website home page and browse our site without disclosing personal data.

We collect your personal data only with your knowledge or your consent.  We collect the personal data that you volunteer on registration, order, survey, competition, or other forms, or by email.


We do not disclose your personal to any third party.

We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

Individual participation/access
You can ask us whether we are keeping personal data about you, and upon request, we can provide you with a readable copy of any personal data which we keep about you

We allow you to change the data that we hold about you, by erasure, rectification, completion, amendment.


We have implemented technology and security policies, rules and measures, based on the 'Privacy Principles of the OECD Guidelines' to protect the personal data that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction, accidental loss.

reviewed 8 December 2008