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Feedback form

The quickest way to give feedback is by completing our online feedback form. 

Please note that we're currently experiencing problems with this form in Google Chrome. We would recommend using an alternative browser such as Internet Explorer or Firefox. 

Alternatively, you can contact us by phone, email or by writing to us:

  • By phone - 0141 337 4597
  • By email - patientaffairs@nhs24.scot.nhs.uk
  • By post - The Patient Affairs Manager, NHS 24, Freepost RSRR-YASY-ZHCL, Caledonia House, Cardonald Park, Glasgow, G51 4EB.

Please note that feedback submitted in this form should only relate to dealings with NHS 24 (Scotland).

NHS 24 has a two stage complaints process which is explained in the "Managing Feedback" leaflet below.

Managing feedback - PDF (155 KB)

NHS Scotland has also produced a factsheet explaining your rights and responsibilities when leaving feedback or making a complaint about your care, and how the NHS will deal with it: 

NHS Scotland Feedback and Complaints - PDF (3.9 MB)

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