Contact us

NHS 24 contact details

NHS 24 helpline

111 is the new free way to phone the NHS 24 helpline from landlines and mobiles.

The helpline is open 24 hours a day, 7 days a week.

When to phone

You should only phone the NHS 24 helpline:

  • if you or someone you know is unwell
  • when your doctor’s surgery is closed and you feel it can’t wait until it re-opens.

If you’re well, but have a question about your health or local NHS services, please contact NHS inform (external website).

Feedback and complaints

If you have had a good experience or feel we could have done better, you can tell us about it by:

  • completing a feedback form
  • taking a call survey
  • leaving a story on Patient Opinion.

Tell us about your NHS 24 experience

Corporate enquiries

Please phone the NHS 24 switchboard on 0141 337 4501 for all enquiries relating to:

  • media and press
  • procurement
  • recruitment
  • research.

Alternatively, you can write to us at:

NHS 24
Caledonia House
Fifty Pitches Road
Cardonald Park
G51 4EB