NHS 24 Accessibility Statement

Standards compliance
Most pages on this site are Bobby AA approved, complying with all priority 1 and 2 guidelines of the W3C Web Content Accessibility Guidelines.

Most pages on this site validate as HTML 4.0 Transitional.

Most Stylesheets on this site validate as CSS.

All forms can be sent or submited by using the S access key.

Tab indexing 
Links in the site have been given a tab weighting to allow quick access to each link. The order for tab indexing in a page is as follows:

  • Content links
  • Support menu
  • Main navigation
  • Sub navigation
  • Legal menu

Links have title attributes that describe the link in greater detail, unless the text of the link already fully describes the target.

All content images used in this site include descriptive ALT attributes. Purely decorative graphics include empty ALT attributes.

Visual design
This site uses cascading style sheets for visual layout.

This site uses only relative font sizes, compatible with the user-specified 'text size' option in visual browsers.

If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

Adobe Acrobat
Within the website you will need Adobe's Acrobat Reader to view the PDF files.

You can download Portable Document Format (PDF) documents using Adobe Reader – available free of charge.

If your screen reader software (for example an audio-enabled web browser) is not compatible with Adobe Reader, Adobe provide a free online tool to convert the content of PDF files to text – so they can be understood by most screen reader applications.

Problems with text size
If you find that the text is too small for you to read, you can change it to a size you're more comfortable with:

  • In Windows Internet Explorer, use the View - Text Size menu.
  • In Macintosh Internet Explorer and Netscape 6 and 7, use the View - Text Zoom menu.
  • In Opera, use the Zoom selector.
  • In Firefox and other Mozilla browsers, use the View - Increase Text Size option.
  • In Safari, use the View - Make Text Bigger option.

If you use a wheel-mouse, you may be able to change the text size by holding down the Control or Command key and turning the wheel. In some browsers you can change the text size using Control or Command and the + and - keys.


reviewed 11/1/13

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