About us

Our centres

At NHS 24 we work from both local and main contact centres.

Main contact centres

When you call us at NHS 24, your call will be answered by a Call Handler in one of our four main contact centres

At peak times, your call may be passed to your local centre where one of our Nurses will help you.  

Local contact centres

We work closely with a number of partner NHS Boards to develop local contact centres.

These help ensure we have enough people to help you and that we have access to the best local knowledge possible.