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NHS 24 Explained

NHS England and Wales

NHS 24 and NHS inform are health services that have been tailored specifically for people living in Scotland.

If you contact NHS 24 or NHS inform and you are not resident in Scotland you will likely be referred to one of the following services depending on your location.


If you are based in England:


NHS Direct

NHS Direct is a 24-hour service providing telephone based and e-health information services in England and Wales.

It is similar to NHS 24 but has been designed with the health needs of people in England and Wales in mind.

NHS Direct’s national 0845 4647 service is in the process of being decommissioned and will be replaced by a new NHS 111 service.

NHS Direct will continue to provide the 0845 4647 helpline in some areas as the new service is gradually brought in.

Find out more about the NHS 111 service in England on the NHS Choices website

NHS Choices

NHS Choices is the UK’s biggest health website providing a comprehensive health information service for people living in England and Wales.

It is similar to NHS inform but has been designed with the health needs of people in England and Wales in mind.


If you are based in Wales:


NHS Direct Wales is available on 0845 46 47 and is not currently affected by the change to the new NHS 111 service.

Welsh speakers can use NHS Direct Wales (Galw Iechyd Cymru).

The NHS Direct Wales website contains information in both Welsh and English.

 

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