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Language line

If English is not your first or preferred language you can still use our service.

NHS 24 uses interpretation service, Language Line, to support callers who cannot or prefer not to speak English.

Language Line is private, confidential and free to use.


How to use this service

To use Language Line:

  1. call NHS 24 on 111
  2. tell the call handler that you need an interpreter
  3. tell the call handler the name of your preferred language.

Once you are connected to an interpreter you will have a three way conversation with NHS 24 to explain the problem in your language and get the help you need.


About this service in other languages

Information about Language Line is available in other languages:

NHS 24 Urgent health care in your language PDF (575 KB) - Urdu

NHS 24 Urgent health care in your language PDF (610 KB) - Arabic

NHS 24 Urgent health care in your language PDF (1.3 MB) - Mandarin

NHS 24 Urgent health care in your language PDF (438 KB) - Polish

NHS 24 Urgent health care in your language PDF (537 KB) - Punjabi

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