Call us free on 111 if you are ill and it can't wait until your regular NHS service reopens
Call us free on
If you are feeling ill now please contact your GP.
If you’re ill when your doctor’s surgery is closed and you feel it can’t wait until it re-opens, call NHS 24.
Telephone: 111 (24 hours a day, 7 days).
Calls to NHS 24 are free from both landlines and mobile phones.
You can find the address and telephone number of our head office, together with local centre information in the Our centres section.
If you wish to make a comment or complaint you can speak directly to a member of staff in NHS 24. Staff will be pleased to discuss your concerns with you and may be able to deal with matters straight away. Call 0141 337 4501 (9am to 5pm, Monday to Friday).
You can make a comment or complaint via our electronic form.
You may prefer to make a written comment or complaint. In this case, please write to:
Patient/Customer Relations Department
The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about organisations providing public services in Scotland.
Following the investigation of a complaint the Ombudsman publishes a report with recommendations. You can search for individual reports - please use the Ombudsman's website search facility.
The website address for the Ombudsman is www.spso.org.uk. Recent reports are available under 'Investigation Reports' in the left hand vertical navigation bar.
You can also contact the Ombudsman's office by telephone on 0800 377 7330 or email firstname.lastname@example.org.
See the Freedom of information section for contact details.
See the NHS 24 Board pages for further information about Board meetings and members.
If you have a media or communications inquiry during the in hours period, please contact a member of the communications team on 0141 337 4501.
Out of Hours
If your inquiry is out of hours, please contact 111 and your call will be dealt with.
Please address all queries relating to procurement to our Headquarters.
Fifty Pitches Road
Telephone: 0141 337 4501.
Fax: 0141 882 6764.
Please address all queries relating to recruitment to our Recruitment Department. For current vacancies, please see our Recruitment pages.
Alternatively, email your name and address to email@example.com or call 0141 337 4501.
Research in NHS 24 is overseen by the NHS 24 Research Working Group. This includes research being carried out by NHS 24 or by others who are working with us.
All research must be approved by the National Research Ethics Service and must meet the standards outlined in the NHS 24 Research Governance Framework.
If you have a question about current research or are interested in carrying out future research with NHS 24, please contact either:
140 Fifty Pitches Road
To comment on the website, make suggestions or report site problems, please use our electronic form.