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NHS 24 contact details

NHS 24 helpline

111 is the new free way to phone the NHS 24 helpline from landlines and mobiles.

The helpline is open 24 hours a day, 7 days a week.

When to phone

You should only phone the NHS 24 helpline:

  • if you or someone you know is unwell
  • when your doctor’s surgery is closed and you feel it can’t wait until it re-opens.

If you’re well, but have a question about your health or local NHS services, please contact NHS inform (external website).


Feedback and complaints

If you have had a good experience or feel we could have done better, you can tell us about it by:

  • completing a feedback form
  • taking a call survey
  • leaving a story on Patient Opinion.

Tell us about your NHS 24 experience


Corporate enquiries

Please phone the NHS 24 switchboard on 0141 337 4501 for all enquiries relating to:

  • media and press
  • procurement
  • recruitment
  • research.

Alternatively, you can write to us at:

NHS 24
Caledonia House
Fifty Pitches Road
Cardonald Park
Glasgow
G51 4EB