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About us

Introduction to NHS 24

NHS 24 is designed to help you get the right care, from the right people, at the right time.

This section of the website tells you more about the service, our contact centres and, most importantly, the people who work for us.

NHS 24 Framework Document

Prepared by the Scottish Government's Primary and Community Care Directorate (as the Sponsor Directorate), in consultation with NHS 24. It describes the broad framework within which NHS 24 operates and its interaction with the Scottish Government Health Directorates.

Download the NHS 24 Framework Document PDF (260 KB)


reviewed October 2013